And then you're going to start to ask the person a couple of questions to figure out
where they are spiritually.
Now you want to ask questions, but what you don't want to do is interrogate people.
And I've seen a lot of people treat this almost like an interrogation, or that's the way it
comes across.
So they're not smiling, they're not friendly, and then they just start hammering the person
with questions.